Reporting Period: January 1 2025 – December 31 2025
1. Introduction
Zywave, Inc. and its affiliates (“Zywave”) are committed to upholding ethical business practices across our operations and supply chain. Zywave has a zero-tolerance approach to slavery and human trafficking in any form, whether within our own organization or among the suppliers, contractors, and business partners we work with.
This statement is published in accordance with Section 54 of the UK Modern Slavery Act 2015 and sets out the steps Zywave has taken during the reporting period to identify, assess, and address the risk of modern slavery and human trafficking in our business and supply chain.
2. Our Business and Structure
Zywave is a provider of cloud-based software and content solutions for the insurance industry, serving brokers, agencies, and carriers across North America, the United Kingdom, and other markets. This statement covers Zywave, Inc. and its operating subsidiaries and affiliates.
3. Definition
For the purposes of this statement, “modern slavery” includes any situation in which a person is held against their will, compelled to work without genuine consent, or made to work under the threat of punishment, harm, or coercion. This includes, without limitation, forced or compulsory labor, human trafficking, debt bondage, servitude, and child labor as defined under applicable law.
4. Policies
Zywave’s commitment to ethical conduct and human rights is reflected in our internal policies governing employee conduct, supplier relationships, recruitment, and the reporting of ethical concerns. These policies are reviewed periodically and updated as needed to reflect evolving legal requirements and best practices.
5. Our Supply Chain and Risk Assessment
As a SaaS company, Zywave’s supply chain risk for modern slavery is generally lower than that of organizations sourcing physical goods or raw materials. However, we recognize that risk is not absent. We focus our due diligence on supplier categories where modern slavery risk is most likely to arise, including facilities services at our offices, offshore and contracted labor providers, and suppliers operating in higher-risk jurisdictions.
6. Due Diligence
Zywave takes a risk-based approach to due diligence, focusing attention on the parts of our business and supply chain where modern slavery risk is most likely to arise. This includes a risk-based screening of new suppliers prior to onboarding, which may include a consideration of labor practices, appropriate contractual commitments requiring suppliers to comply with applicable laws, and periodic review of existing supplier relationships, with enhanced scrutiny for higher-risk categories.
Zywave will not knowingly do business with any individual or organization involved in slavery or human trafficking. Where credible concerns are identified, we will engage with the supplier to seek remediation, and we reserve the right to terminate the relationship if those concerns are not addressed.
7. Training and Awareness
Zywave provides training to employees on our business conduct and ethics, which supports awareness of the standards of conduct expected across the organization, including in relation to modern slavery and the reporting of ethical concerns.
8. Reporting Concerns
Zywave encourages anyone – including employees, contractors, suppliers, and members of the public – to report suspected modern slavery or other ethical violations. Reports may be made:
- Internally, to a manager, any member of management, or the Human Resources Department
- Through Zywave’s independent and confidential reporting service, InTouch at 1-844-4-ZYWAVE or [email protected], which permits anonymous reporting where allowed by local law
- Externally, to relevant law enforcement or regulatory authorities
Zywave prohibits retaliation against any person who raises a concern in good faith.
9. Investigation and Remediation
All credible reports of modern slavery or forced labor will be investigated promptly. Where issues are confirmed, Zywave will take appropriate remedial action, which may include working with the supplier or subcontractor on a corrective action plan, supporting affected workers, reporting to authorities where required, and terminating the relationship where remediation is not achieved.
10. Measuring Effectiveness
Zywave reviews the effectiveness of its approach annually, including the operation of its reporting channels, the completion of relevant employee training, and the outcomes of supplier due diligence conducted during the period. We will continue to refine our approach as our program matures.
11. Approval
This statement covers the period January 1 2025 – December 31 2025 and has been approved by the Board of Directors of Zywave, Inc.