Deliver exceptional service 24/7 to your entire book of business.

MyWave Connect is a turnkey resource for employers and businesses to use for all their HR, risk management and compliance needs. Automatic, timely updates keep businesses informed of relevant hot topics and resources are available 24/7, when and where businesses need them most.

Provide a 24/7 online branch of your brokerage

Engage with your clients 24/7 online and allow them to self-serve. This will save you time when servicing and address the changing face of the buyer.

Provide clients with valuable tools

Users can utilise tools to make their daily workflows more efficient and prioritise portals as the go-to- resource for all business, compliance and risk management needs.

Build a barrier against competition

Protect your book by providing additional value to your clients. Show your clients what you provide for your premiums and fend off competitors with additional value adds.

Instantly have a portal ready to go

No setup required. User profiles automatically customise the portal for each client and all the great employer/employee resources in Broker Briefcase® are available on the portal.

 

It’s been really amazing not only for inducting new customers but for prospecting, utilising it for sales. It’s really an amazing product.

Jennifer Reginelli, Insight Risk Management

Everything you need to grow your brokerage.

Requires Broker Briefcase®.

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MyWave Connect solves the complex problems you're facing.

  • Spend less time servicing
  • Increase retention
  • Close more deals

Have another channel for clients to get answers to questions. This allows clients to self-serve and not have to call in taking up time for servicing.

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Help protect your book and showcase the value you provide. Clients will start relying on the portal as a go-to resource and when a competitor comes in without it – harder for them to leave.

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Leverage the portal as a differentiating aspect and close more deals.

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FEATURES

Here are just some of the features that set MyWave Connect apart.

Auto-portal Setup

Instant, turn-key set up allows you to get this up and running quickly for clients. Clients are simply notified automatically by the system once it’s ready for them to sign in.

Auto-portal Engagement

Once the client signs in, they set their preferences on the types of content they want to receive/view and the frequency that they want to be communicated with. The system then automatically sends communications with relevant info to clients. No work for you or the client.

Broker Posted Section

You might want to provide your client with particular information (from Broker Briefcase or other information about your brokerage that isn’t in Broker Briefcase). MyWave Connect allows you to post custom content or ad hoc Broker Briefcase content right onto the individual portal for clients to see.

Reporting Statistics

You can see which clients are engaging with the portal, including who’s logging in and what content they are viewing. This helps you make sure that clients are getting value from the portal.

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